1. Violation of this Agreement

In the case that the customer has violated this agreement, the account belonging to the customer will be immediately terminated upon the discretion of bdwebs.com and the refund policy/money back guarantee will automatically be void for the offending customer. In the case that sections of this agreement are disputable, bdwebs.com reserves the right to decide what is and what is not a violation of this agreement.

2. Delivery of Services

Domain Registration, Shared Hosting, and Reseller Hosting services are activated instantly, while other services are activated manually after payment. No service is provided without completing document verification, including your mobile number and national ID. Upon successful payment, an automated receipt will be sent from our billing system, which should be kept securely for future reference. All service-related information will be sent to the email address specified during account registration.

3. The following are not allowed:

• Topsites
• IRC Scripts/Bots
• Proxy Scripts/Anonymizers
• Pirated Software/Warez
• Image Hosting Scripts (similar to Photobucket or Tinypic)
• AutoSurf/PTC/PTS/PPC sites
• IP Scanners
• VPN Services
• Bruteforce Programs/Scripts/Applications
• Mail Bombers/Spam Scripts
• Banner-Ad services (commercial banner ad rotation)
• File Dump/Mirror Scripts (similar to Rapidshare)
• Commercial Audio Streaming (more than one or two streams)
• Escrow/Bank Debentures
• High-Yield Interest Programs (HYIP) or Related Sites
• Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
• Sale of any controlled substance without prior proof of appropriate permit(s)
• Prime Banks Programs
• Lottery Sites
• MUDs/RPGs/PBBGs
• Hateful/Racist/Harassment oriented sites
• Hacker focused sites/archives/programs
• Sites promoting illegal activities
• Forums and/or websites that distribute or link to warez/pirated/illegal content
• Bank Debentures/Bank Debenture Trading Programs
• Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
• Mailer Pro
• VPN Services.

We reserve the right to IMMEDIATELY TERMINATE ANY website that is hosting any of the above content WITHOUT notification and WITHOUT any backups provided.

4. The following are examples of unacceptable usage:

• Attempting to interfere or deny service to any user or host on the Internet.
• Using the service for mail bombing or spamming
• Using the service to operate a program that you are not authorized to use
• Using the service for video encoding
• Attempting to cancel, supersede, or otherwise interfere with any email other than your own
• Using the service to engage in syn flood attacks
• Furnishing false data on your sign-up form, contract, or online application, including providing fraudulent credit card or other payment information

5. Resource Usage:

Users may not:

• Use 10% or more of CPU resources for longer than 60 seconds (Applies to OpenVZ VPS only)
• Use more than 1024MB of Memory/RAM per cPanel Account (Applies to Shared Hosting and Reseller Hosting Services ONLY)
• Use more than 100% of 1 CPU Core PER cPanel Account (Applies to Shared Hosting and Reseller Hosting services ONLY)
• Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. (Applies to Shared & Reseller Hosting Services)
• Run any bit torrent application, tracker, or client.
• Participate in any file-sharing/peer-to-peer activities
• Run cron entries with intervals of less than 15 minutes

6. Unlimited Disk and Bandwidth Usage Policy:

• Unlimited hosting plans are designed to host most personal, small business and organisation websites.
• Unlimited bandwidth usage is not available for resellers, VPS, and Dedicated servers.
• Unlimited users can not use any music and video files, applications, or zip/rar/iso files.
• Unlimited users can not use it as file storage.
• We do not offer any backup data policy for unlimited hosting packages.

7. IP Number Usage Policy:

As per the regulations of the Bangladesh Telecommunication Regulatory Commission (BTRC), IPTSP-based IP Phone services must be used strictly within Bangladesh through BDIX-connected local internet networks.

Usage of the IP Phone number from outside Bangladesh, through international internet connections, VPS, VPN, or any non-BDIX network is strictly prohibited.

If any violation is detected and proven, the concerned IP number will be permanently deactivated in accordance with BTRC policy.

8. Money Back / Refund Policy:

Hosting services carry a 21-day satisfaction guarantee. To cancel your hosting services and receive a refund, you must contact us within 21 days from the effective date of the particular services you wish to cancel. Only newly purchased hosting fees are refundable. Domain name registration, add fund balance (example: SMS panel, domain reseller, hosting portal, etc.), IP Number, IP PBX, VPS Server, Dedicated Server, Dedicated IP,  SSL Certificate, suspended service due to abuses (example: abuse resource phishing, spamming, etc.), and gateway fees and one-time setup fees are not refundable. If we transfer your site, then the site transfer fee ($5) will be deducted from your refund.

Violations of the Terms of Service will waive any refund.

• If your bandwidth usage is more than 5 GB, then the Money Back policy will not be applicable.
• RapidLeech hosts 24 hours refund policy applicable.
• Any promotional offer/price will not be applicable for a refund.

9. Payment System:

If a shared/reseller account has a past due invoice, we will perform the following actions.

• 1 Days – No Action Taken
• 3 Days – Accounts are suspended
• 21 Days – Accounts will be terminated.

If a VPS has a past due invoice, we will perform the following actions.

• 0 Days – Dedicated servers will be suspended as soon as an invoice is overdue.
• 1 Days – No Action Taken
• 3 Days – Accounts are suspended
• 7 Days – Accounts are terminated

10. DMCA

All DMCA/Complaints will be forwarded to the account holders to deal with them.

11. Changing terms and conditions

Bdwebs.com has the permission to make any modifications on the terms and conditions at any time, If a customer does not wish to agree on the changes in our terms and conditions, he can cancel the agreement until the date that the new terms and conditions apply, until this date or on the date of receiving of the cancellation, if this applies after the commencing date.